Telephony

Telephony

Free softphone

Linphone is a free softphone under GPL license and available on many platforms. Here’s the link to download Linphone on your device :

Add account to Linphone

Open the Linphone app, you should be in a Wizard, proceed to do the following steps :

  1. Use a SIP account
  2. Enter username (begins with “177807_")
  3. Enter password
  4. Enter domain (ends with “.voip.ms”)
  5. Transport : TLS
  6. Authorized Linphone to your contacts (you decide if you want to)
  7. If prompted, enable “Do not disturb mode” for Linphone
  8. If prompted, enable “Battery manager mode” for Linphone
  9. You are now a the keypad, in top of screen, you should see “Connected”.
  10. Click on the button, on the left of “Connected”
  11. Click options
  12. Click on the first option “177807_XX@XX”
  13. Go all the way down
  14. Check “Allow push notifications”
  15. Press on the back arrow top left two times
  16. Mission accomplished !

Troubleshooting

Calls sometimes do not come in

You must go in your phone settings and allow Linphone to run in background and not be restricted by battery saving policy.

Do not receive call recordings

Call recordings are only sent once per hour, between 7h (UTC-5) to 21h, you will have to wait until it is 7h.

Packages

One corporate position package

  • One phone number cost 9$CAD/month. Plus 10$ one time setup fee.
  • Then it costs 0.003$CAD each 6 seconds (0.03$CAD/minute) everywhere in Canada.
    • Except YK, NWT & Nunavut where it is 0.03$CAD each 6 seconds (0.30$CAD/minute)
  • Premium audio quality and route
  • Includes voicemail with limit of 100 messages x 3 minutes
  • Includes free 5GB email mailbox with webmail (your own domain or a provided shared one)
  • Can run on a softphone such as Linphone or a separately sold landline ATA or corporate phone
  • French or english portals
  • Caller ID name lookup for 2$CAD/month extra if needed
  • Calls outside Canada are disabled
  • You must have internet connection
  • 911 not provided

Residential package

  • One phone number cost 11$CAD/month. Plus 10$ one time setup fee.
  • Then it is unlimited calls everywhere in Canada.
    • Except YK, NWT & Nunavut where it is 0.03$CAD each 6 seconds (0.30$CAD/minute)
  • Normal audio quality and route
  • Includes voicemail with limit of 100 messages x 3 minutes
  • Includes free 5GB email mailbox with webmail
  • Can run on a softphone such as Linphone or a separately sold landline ATA
  • E911 subscription with address included
  • French or english portals
  • Caller ID name lookup for 1.5$CAD/month extra if needed
  • Calls outside Canada are disabled
  • You must have internet connection